Check these places first
The key is usually somewhere in the car, put away when the wheels were last off:
- The glove box or the center console.
- The trunk well, near the jack and the spare tire.
- A small pouch with the owner's manual.
- Tucked in with the spare wheel itself.
What not to try
Hammering a regular socket onto a locking lug nut, or going at it with pliers, usually rounds the nut off and can scar the wheel. A rounded nut is harder to remove, not easier.
If the key is missing, snapped or doesn't fit anymore, leave the nut alone and call for help before the job gets bigger.
How we remove it
A driver removes the locking lug nut on site so the wheel can come off. Wheel lock removal is $70.
If you also need the spare put on, say so in your request so the driver comes ready for both jobs.
Once the wheel is off
Decide whether to replace the missing key or go back to standard lug nuts. Many wheel locks come with a code card for ordering a replacement key, so if you have one, keep it with the car's papers.
Common questions
$70, the published price. Dispatch confirms it when you request help.
Yes, if there's a usable spare in the car. Mention both jobs in your request so the driver comes ready for both.