Dead battery
Dead battery help: get it running, then decide
A dead battery is a common reason a car won't start, and it's usually fixable on the spot. A driver comes with jump equipment, gets the engine running, and can advise whether the battery needs replacing. Call or send a request.
Jump Start from $49 + $19 dispatch
Service price
- Semi trucks and 18-wheelers$140
- Dispatch fee, once per job
- + $19
Service prices are plus a $19 dispatch fee charged once per job. Dispatch confirms the final price for your vehicle and location before a driver is sent.
Questions about pricing? Call (945) 412-1215While you wait
A few things help the jump go quickly:
- Turn off the lights, radio, A/C and anything plugged in, so nothing else drains the battery.
- Pop the hood if it's safe and the battery is under it.
- Wait somewhere well lit and visible if it's dark.
- Stop trying to start it. Every attempt pulls a little more out of what's left in the battery.
- Check where the battery is. On some cars it's in the trunk or under a seat, not under the hood, and the owner's manual shows the spot.
Why it died matters
Lights left on, extreme heat or cold, and an aging battery are the usual causes. Lights left on is a one-time mistake, and a jump usually settles it. Heat and age are different: a battery that's wearing out will die again. A long Texas summer is hard on an old one.
A door left ajar, a dome light or a plugged-in accessory can drain a battery overnight without anyone noticing. If you can't think of a reason it died, tell the driver. Not knowing why is a reason to ask about replacing it.
After the jump
Don't shut the car off right away. Drive it instead of idling in the lot so it can put some charge back, and know that a short trip may not fully recharge a weak battery.
A battery that has already failed a jump start usually needs replacing rather than another jump. We bring a new one and install it on site: $239–$255 for eligible vehicles and batteries, plus a $19 dispatch fee.
What the jump costs
A jump start is $49–$75, plus the $19 dispatch fee charged once per job. Dispatch confirms the price for your vehicle before a driver is sent.
When you call, give your exact location and the vehicle's year, make and model, and say you think the battery is dead. If it's a hybrid or an electric car, say that too, so the right equipment comes.
What happens after you call or send a request
- 1. Send a request or callShare your location, the vehicle and what happened. No account and no membership.
- 2. Hear the price firstDispatch confirms the service price and the $19 dispatch fee for your vehicle before a driver is sent.
- 3. Hear when they're on the wayWe text or call you when your driver is heading to you. Average arrival is 30 minutes; actual time depends on location and traffic.
- 4. Fixed where the car sitsDriveway, parking lot, garage or shoulder: there's no shop to get to.
Common questions
If it dies again after a jump, the battery probably isn't holding a charge, and that is a replacement job rather than a second jump.
You can, but it may not restart. Drive it rather than idling, because a weak battery needs more than a few minutes of charge.
Add the vehicle type and any details to your request so we can dispatch the right equipment. On an electric car the 12-volt battery is the one that gets the jump; its main battery needs a charger.
Your driver can advise whether the battery needs replacement. Let dispatch know if you'd like that discussed on site.