Emergency lockout
Emergency car lockout: what to do right now
Some lockouts can't wait: a child or pet inside, a car left running, a dark lot, a roadside. This page is for those. Call 911 first if anyone is in danger, then call or send a request and a driver comes to open the car.
Lockout from $50 + $19 dispatch
Service price
- Keys locked in the trunk$120
- Dispatch fee, once per job
- + $19
Service prices are plus a $19 dispatch fee charged once per job. Dispatch confirms the final price for your vehicle and location before a driver is sent.
Questions about pricing? Call (945) 412-1215Call 911 first if anyone is in danger
A child or pet locked in a car is an emergency, especially in Texas heat, where the inside of a car gets dangerous fast. If they're in danger, call 911 first. Don't wait for us.
Tell the 911 operator the make, color and location of the car, and stay with it. Calling first is what gets help moving; talking to someone through the glass does not.
If you're in an unsafe place
Locked out on a roadside, in a dark lot, or somewhere that doesn't feel right? Move yourself first, to a lit store or a gas station with people around. The car can wait; you shouldn't wait beside it. Then call us, and tell dispatch where the car is and where you're waiting.
Text a friend or family member where you are while you wait, and keep your phone charged. If you're alone at night, being findable matters more than being next to the car.
What to have ready
The driver confirms the car is yours before opening it, so have ID in hand. If your wallet is locked inside, tell dispatch when you call: the driver needs ID or another way to show the vehicle is yours.
Say if the engine is running. Locking the keys in with the engine on is an easy way to end up here, and the car keeps running while you stand outside it. Make sure it isn't blocking a lane or a driveway, and if it's in a closed garage, stay out of the exhaust and call 911.
How fast, and what it costs
We're open 24/7, 365 days a year. Our average arrival is 30 minutes, though the real time depends on your location and traffic, and we text or call when the driver is on the way.
Opening the vehicle is from $50, plus the $19 dispatch fee, charged once. Keys locked in the trunk are a different job at $120. Dispatch confirms your price before a driver is sent.
What happens after you call or send a request
- 1. Send a request or callShare your location, the vehicle and what happened. No account and no membership.
- 2. Hear the price firstDispatch confirms the service price and the $19 dispatch fee for your vehicle before a driver is sent.
- 3. Hear when they're on the wayWe text or call you when your driver is heading to you. Average arrival is 30 minutes; actual time depends on location and traffic.
- 4. Fixed where the car sitsDriveway, parking lot, garage or shoulder: there's no shop to get to.
Common questions
Call 911 immediately. Don't wait for a driver to reach you.
Our average arrival is 30 minutes. The actual time depends on your location and traffic, and we text or call you when the driver is on the way.
Tell dispatch when you call. The driver confirms the vehicle is yours before opening it, using ID or another way to prove it.
If you feel unsafe, don't. Go somewhere lit with people around, and tell dispatch where the car is and where you'll be.